Privacy Policy | Arabic SEO Agency

1. Introduction

Arabic SEO Agency ("we", "us", "our") operates arabicseo.agency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our Arabic SEO services. We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable UAE data protection laws.

2. Data Controller

Arabic SEO Agency
Level 14, Boulevard Plaza Tower 1
Sheikh Mohammed bin Rashid Blvd
Dubai, United Arab Emirates
Email: fabi@site-media.co.uk

3. Information We Collect

We may collect the following categories of personal data:

Contact information: Name, email address, company name, website URL, and phone number when you submit our contact form or request an Arabic SEO audit.
Communication data: Messages, goals, and target market preferences you share with us.
Technical data: IP address, browser type, device information, pages visited, and referral source collected through cookies and analytics tools.
Client data: If you engage our services, we may process business information necessary to deliver Arabic SEO campaigns, including analytics access credentials and content materials.

4. How We Use Your Data

We process personal data for the following purposes:

Responding to enquiries and providing Arabic SEO consultations
Delivering contracted SEO services and reporting
Improving our website and user experience
Sending relevant communications about our services (with your consent)
Complying with legal obligations

5. Legal Basis for Processing (GDPR)

We process your data based on: (a) your consent, (b) performance of a contract, (c) our legitimate interests in operating and improving our business, or (d) compliance with legal obligations.

6. Data Sharing

We do not sell your personal data. We may share information with trusted service providers who assist in website hosting, analytics, email delivery, and form processing (including Formspree). All processors are bound by data processing agreements ensuring GDPR-compliant handling.

7. International Transfers

Your data may be processed in the UAE and other countries where our service providers operate. We ensure appropriate safeguards are in place, including Standard Contractual Clauses where required.

8. Data Retention

We retain contact form submissions for up to 24 months. Client project data is retained for the duration of the engagement plus 6 years for legal and accounting purposes. Analytics data is retained according to our analytics provider's default retention settings.

9. Your Rights

Under GDPR, you have the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data. You may also withdraw consent at any time. To exercise these rights, contact fabi@site-media.co.uk. You have the right to lodge a complaint with your local supervisory authority.

10. Security

We implement appropriate technical and organisational measures to protect your data, including HTTPS encryption, access controls, and secure hosting infrastructure.

11. Changes

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.